cashflowos Open web appStart free trial Free trial

Invoices & documents Credit notes

Credit note format under GST

A GST credit note is issued by the supplier to reduce the value or tax of an invoice already raised: for goods returned, an overcharge, or a deficient supply. It must carry the original invoice reference and be declared within a time limit.

Updated 2026-11-053 min read

Who this is for
  • GST-registered suppliers
  • Accountants
  • Billing staff
  • Distributors handling returns
  • Manufacturers giving schemes
On this page 12

When a credit note is issued

Under section 34 of the CGST Act, a registered supplier may issue a credit note when, after a tax invoice:

  • the taxable value or tax charged on the invoice was more than it should have been,
  • the buyer returned the goods, or
  • the goods or services supplied were found deficient.

Only the supplier issues a GST credit note. If a buyer returns goods and sends a document called a debit note, that is the buyer's own record; the supplier still issues the credit note that reduces output tax.

This is general information, not tax advice.

Mandatory fields

FieldExample
Document nameCredit Note
Supplier name, address, GSTINPatel Electricals, Vadodara, 24ABCDE1234F1Z6
Serial number and dateCN/25-26/0019, 18-11-2025
Recipient name, address, GSTINDesai Electric Works, Anand, 24PQRSX5678K1Z8
Original invoice number(s) and date(s)INV/25-26/0702 dated 02-11-2025
Taxable value, rate, tax credited₹12,000; CGST 9% ₹1,080, SGST 9% ₹1,080
ReasonReturn of 40 damaged switches
SignatureAuthorised signatory

The serial number follows the same rule as invoices: up to 16 characters, consecutive and unique for the financial year. A separate CN/ series is easiest.

Worked example: a sales return

Patel Electricals invoiced 400 modular switches at ₹300 each on 2 November. On 15 November the buyer returns 40 damaged pieces.

LineInvoiceCredit noteNet
Taxable value₹1,20,000₹12,000₹1,08,000
CGST 9% (illustrative)₹10,800₹1,080₹9,720
SGST 9% (illustrative)₹10,800₹1,080₹9,720
Total₹1,41,600₹14,160₹1,27,440

The credit note is reported in GSTR-1 for November and reduces output tax. The buyer must reduce their input tax credit by ₹2,160 in turn. The supplier cannot reduce its tax if the buyer keeps the credit. More in sales returns under GST.

The time limit

A credit note for a financial year must be declared in a return no later than 30 November following the end of that year, or the date the annual return is filed, whichever is earlier. For an invoice of 2025-26, that means by 30 November 2026 at the latest. After that, you can still issue a commercial credit note, but GST cannot be reduced through it. Confirm the current limit on cbic-gst.gov.in.

Discounts after the sale: GST or commercial credit note?

A discount given after the invoice reduces GST only if it was agreed at or before the supply and can be linked to specific invoices, and the buyer reverses the matching credit. A turnover discount promised in the dealer agreement at the start of the year usually qualifies. An ad-hoc settlement discount decided later usually does not; it goes on a commercial or financial credit note with no GST, which reduces the party's balance but not your output tax.

CaseType
Return of goodsGST credit note
Rate charged higher than agreedGST credit note
Year-end target discount in written scheme, linked to invoicesGST credit note
Unplanned discount to settle a disputeCommercial credit note, no GST

See GST on discounts and schemes.

One credit note for many invoices

A single credit note can cover several invoices, for example a quarterly rate difference across 30 bills. List each invoice number and date in the credit note or in an annexure, with the amount credited against each, so both sides can match it later. If you are under e-invoicing, credit notes also need an IRN from the Invoice Registration Portal.

Checklist

  1. Original invoice reference is present and correct.
  2. Tax type matches the original (IGST or CGST plus SGST).
  3. Reason is written plainly.
  4. Goods return is backed by a receipt or inward entry.
  5. Declared before the 30 November deadline.
  6. Buyer informed so they reverse credit in the same period.

Doing this with Tally and Cashflow OS

Credit notes are vouchers in TallyPrime. With Cashflow OS, an authorised user can create a credit note voucher from the phone or the web app through the connector, with GST worked out from the item and party's state; Tally validates it before saving. The party's outstanding updates once Tally syncs, and the GSTR-1 view in Cashflow OS shows credit notes along with invoices.

Avoid these

Common mistakes

  • MistakeLeaving out the original invoice reference
    Do this instead

    Quote every original invoice number and date, or attach an annexure when one note covers many invoices.

  • MistakeUsing the sales invoice series for credit notes
    Do this instead

    Keep a separate CN series, consecutive and unique for the financial year, up to 16 characters.

  • MistakeReducing GST for an unplanned settlement discount
    Do this instead

    Use a commercial credit note without GST unless the discount was agreed before supply and linked to invoices.

  • MistakeIssuing last year's credit note after 30 November
    Do this instead

    After the deadline, GST cannot be reduced through it; give a commercial credit instead.

Keep handy

Checklist

Credit note format under GST — 8 checks. Tick them as you go.

In Cashflow OS

How Cashflow OS helps

Cashflow OS puts your TallyPrime books on every phone in the team. Where it fits this topic:

01

Credit note vouchers from the phone

An authorised user creates a credit note voucher in Tally from the phone or web; GST is worked out from the item and party's state, and Tally validates it.

See Create Tally vouchers from your phone
Credit note vouchers from the phone
02

See notes in the GSTR-1 view

After sync, credit notes show in the GSTR-1 view beside invoices, so you can check them before filing on the portal.

See GST reports from your Tally data
See notes in the GSTR-1 view

Questions people ask

Can a buyer issue a credit note?
Under GST, credit notes are issued by the supplier. A buyer may send a debit note or return note as their own record of a return.
Is a credit note needed for a cancelled invoice?
If the invoice was already reported in GSTR-1, a credit note is the usual way to reverse it. If it was not reported, mark it cancelled and report it in the documents-issued table.
Does a credit note need HSN?
Show the goods or services being credited with their HSN, so the HSN summary in GSTR-1 nets off correctly.
Can a credit note have only tax and no value?
Yes, for a rate error you can credit only the excess tax, quoting the original invoice. Some CAs prefer a full credit note and a fresh invoice for a cleaner trail.
Does the buyer need to accept my credit note?
The buyer must reverse the matching input tax credit for your tax to come down. On the portal, a registered buyer can accept or reject it through the invoice management system.
Where does a credit note go in GSTR-1?
Notes to registered buyers go note by note in the credit and debit notes table; those for small B2C sales are netted in the B2C summary.
Is a credit note needed for a short-supply complaint?
If you invoiced more than was supplied, yes, a credit note corrects the value and tax. Record the reason and the buyer's complaint.
Can I give a credit note in cash instead?
A credit note adjusts the invoice; the refund itself can be paid separately. Record both so the party's ledger stays correct.

This page is general information for Indian businesses, not tax, legal or financial advice. Rules and rates change — check the official portals or your CA before acting.

Cashflow OS · works with TallyPrime

Put this into practice with your own books

Cashflow OS shows your TallyPrime ledgers, outstanding, GST views and reports on every phone in the team. Try it free on your own data, or let our Jaipur team walk you through it.

Start 14-day free trialBook a free demo